Responsible Gambling

At Slotroyals we are committed to safer gambling. We want play to be enjoyable and under your control, so we provide tools, guidance and clear options to help you manage how you play. If you ever feel your gambling is becoming a problem, we encourage you to use the controls below or contact our support team for help.

Our player protection principles

We prioritise player safety, fairness and transparency. That means offering clear information about risks, making behavioural tools available, and acting quickly when someone asks for help. We treat all requests for account restrictions or self-exclusion seriously and follow up to ensure customers are supported.

Activity-control tools

You can manage your account activity at any time via your profile settings. Tools include deposit limits, loss limits, session reminders, time-outs and temporary cooling-off options. These controls are designed to be easy to set and to take immediate effect when appropriate.

Deposit limits

Deposit limits let you set maximum amounts for a day, week or month. You can reduce limits instantly in your account; increases may require a short waiting period. Setting a deposit limit helps keep spending in line with what you can afford.

Loss limits

Loss limits cap how much you can lose over a chosen period. They work alongside deposit limits to give you an extra layer of control. If you reach a loss limit, the account will restrict further play until the limit period ends or you adjust the settings within the allowed process.

Time limits and session reminders

Session reminders notify you after a set playing time so you can take a break. Time-outs allow you to suspend play for a short period, from 24 hours up to several weeks. These measures are useful for stepping back without committing to long-term change.

Self-exclusion

Self-exclusion is available for players who need a longer break. When you self-exclude, your account is closed for the selected period and we stop sending marketing communications. We will also provide information on how to access support services during and after exclusion.

Signs of problematic behaviour

Look out for signs such as spending more than planned, borrowing to gamble, hiding activity from friends or family, or difficulty stopping. If you notice these changes in yourself or someone you care about, use our tools or contact support without delay.

Practical tips for staying in control

Set realistic limits before you play, stick to a pre-arranged budget, take regular breaks and avoid chasing losses. Use session reminders and deposit limits to enforce those decisions. Speak to friends or family if you feel unsure about your play.

Professional help and support organisations

If you need further assistance, seek professional help. In the UK, organisations such as GamCare and GambleAware offer free advice, counselling and helplines. If you prefer, contact our support team and we will guide you to appropriate resources and next steps.